Wakefield & Associates
  • 14-Oct-2021 to 31-Dec-2021 (EST)
  • Wyoming - Client Services
  • Rock Springs, WY, USA
  • Full Time

At Wakefield & Associates we succeed as a team, not as individuals. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices.

We currently have an open position for a well-organized and motivated Client Services Representative who is wanting to grow their career! You will be a key player at a growing company.

We are looking for a positive and experienced Client Services Representative, who is a self-starter and is eager to thrive in a dynamic environment and is deeply passionate about providing high quality administrative support.

Desired Qualities of a Client Services Representative:

  • High School Diploma or Equivalent is required
  • Incoming phone call management skills required
  • Customer service skills are a must
  • Experience with multi-line phone systems preferred
  • Excellent social skills and ability to collaborate required
  • Previous experience with Microsoft office programs required
  • Adaptability in high pace work environments required
  • Punctuality and excellent attendance required
  • Ability to type 35 words per minute
  • Previous experience with Microsoft Outlook required
  • Knowledge of Insurance Billing processes are a plus

Duties to be performed:

  • Answering high volume phone lines
  • Divergent thinking
  • Data Verification
  • Payment Processing
  • Generating Reports
  • Corresponding with Clients through various mediums
  • Utilization of Billing Systems
  • Conflict Resolution


  • Major Medical Insurance
  • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long Term & Short Term disability 100% paid by employer after 1 year
  • Voluntary Term Life
  • 401(k) Savings Plan
  • UNUM Supplemental Insurance
  • Paid Holidays
  • Paid Time Off

If you are an efficient and goal orientated self-starter, we want to hear from you!

Wakefield & Associates
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