Wakefield & Associates
  • 06-Oct-2021 to 05-Dec-2021 (EST)
  • Tennessee - Legal Clerical
  • Knoxville, TN, USA
  • Full Time

At Wakefield & Associates we succeed as a team, not as individuals. Collaboration and cooperation are prerequisites. Exceptional communication skills are crucial. Competence with computers is valued. Punctual, enthusiastic, quick learners can thrive in our offices.

We currently have an open position for a well-organized and motivated Legal Support Clerk who is wanting to grow their career! You will be a key player at a growing company.

Duties of Job:

  • Verifies, enters, updates, corrects, and archives information relating to accounts placed for third-party collection (this is not a Collector position)
  • Prepares account for suit
  • Verifies Bankruptcy and Probate information, and either sends information to an internal department or our client for processing
  • Performs skip-tracing procedures as needed
  • Follows all Federal, State, and Local laws regarding the collection of bad debt accounts including, but not limited to, FDCPA, HIPAA, and Standard Professional Telephone Techniques
  • Confers with attorneys and staff concerning cases, assignments, and/or settlements when necessary
  • Performs other related duties as assigned by supervisor

Job Requirements:

  • High school education or equivalent
  • Knowledge of business office procedures
  • Knowledge of Microsoft Excel and Word
  • Ability to sort and file materials correctly by alphabetic or numeric systems
  • Good listening skills
  • Ability to maintain effective working relationships with patients, employees, the public, and internal and external clients
  • Ability to maintain confidentiality of information and documents
  • Ability to read, understand and follow oral and written instruction
  • Ability to stay on track while staying organized
  • Must be punctual with little or no absenteeism other than personal/vacation time allowed
  • Must be a self-starter, self-managing, and self-motivated
  • Must be team and company oriented


  • Major Medical Insurance
  • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long Term & Short Term disability 100% paid by employer after 1 year
  • Voluntary Term Life
  • 401(k) Savings Plan
  • UNUM Supplemental Insurance
  • Paid Holidays
  • Paid Time Off
Wakefield & Associates
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