Wakefield & Associates
  • 09-Jul-2021 to 07-Sep-2021 (EST)
  • Wyoming - Legal Collector
  • Rock Springs, WY, USA
  • Full Time

General Summary of Duties:

Perform Third-Party Collection Procedures that follow Federal, State, and Local laws in order to secure payment for outstanding bad-debt accounts while working with on staff attorney.

Duties of Job:

  • Verifies, enters, updates, corrects and archives information relating to accounts placed for third-party collection
  • Prepares account for suit
  • Make collection calls and send collection letters
  • Assists with billing and/or insurance questions
  • Requests payment-in-full, and sets up budget payments if needed
  • Verifies Bankruptcy and Probate information, and either sends information to an internal department or our client for processing
  • Performs skip-tracing procedures as needed
  • Follows all Federal, State, and Local laws regarding the collection of bad debt accounts including, but not limited to, FDCPA, HIPAA, and Standard Professional Telephone Techniques
  • Confers with attorneys and staff concerning cases, assignments, and/or settlements when necessary
  • Ability to utilize and interpret credit bureaus
  • Performs other related duties as assigned by supervisor

Job Requirements:

  • High school education or equivalent
  • Knowledge of business office procedures
  • Knowledge of Microsoft Excel, Word, Publisher, and PowerPoint
  • Ability to sort and file materials correctly by alphabetic or numeric systems
  • Good listening skills
  • Ability to maintain effective working relationships with patients, clients, employees, the public, and internal and external clients
  • Ability to maintain confidentiality of information and documents
  • Ability to read, understand and follow oral and written instruction
  • Ability to stay on track while staying organized as well as being punctual with little or no absenteeism other than personal/vacation time allowed
  • Must be a self-starter, self-managing, and self-motivated
  • Must be team and company oriented


  • Major Medical Insurance
  • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long Term & Short Term disability 100% paid by employer after 1 year
  • Voluntary Term Life
  • 401(k) Savings Plan
  • UNUM Supplemental Insurance
  • Paid Holidays
  • Paid Time Off

Wakefield & Associates
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